Order Cancellation
Cancellation Timeframe (TAT)
Customers can cancel their order within 24 hours of placement. Refunds will be made back to the
original payment method used during the purchase. Please allow up 30 to 45 days for the refund
transfer to be completed, depending on the bank’s processing times.
- Open Order: If your order is still open in our system, please contact our customer care team to cancel your order. You will not be charged any shipping or restocking fees.
- Shipped Order: If your order has already shipped, you can refuse the shipment when it arrives at your location or accept the order and initiate a return authorization through our returns process. When a shipment is refused, it will come back to our warehouse and you may be charged a restocking fee and any shipping fees associated with the return.
Refund Policy
Customer Satisfaction & Standard Return Policy
You are eligible to return items within 7 days of receiving the product for either a refund or a
replacement.
• Refunds will be processed within 10 to 45 days, depending on the issuing bank of the credit card.Once a refund is approved, it will be credited back to the original payment method.
The exact processing time depends on the issuing bank’s policies, and
Mehsonline.com has no control over bank processing delays.
• If a No Refund or No Cancellation policy applies to specific products or services:
This will be clearly stated on the product page and checkout page before you
complete your purchase.
By proceeding with the purchase, you confirm that you understand and agree to these
terms.
This helps prevent misunderstandings or disputes regarding cancellations and
refunds.
• Refunds will be processed within 10 to 45 days, depending on the issuing bank of the credit card.