Privacy Policy

By accessing the Mehsonline.com website, or any other website operated by Mehsonline.com or its affiliates (collectively referred to as “the Website”), you consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, we kindly ask that you refrain from using the Site. It is recommended that you review this Privacy Policy periodically to stay informed of any changes, as the policy is updated regularly. When you visit our Site, we may collect personal information, just like most online retailers.
At Mehsonline.com, we prioritize your privacy and understand the importance of securing your personal data. We are committed to safeguarding your privacy and outline the steps we take to protect the information you provide. This Privacy Policy explains how we collect, manage, and safeguard your personal information.

What Personal Information Do We Collect and Store?

To offer our services, we may request personal information such as your name, address, phone number, or email address. This information is collected when you create an account, place an order, or contact any of our departments (customer service, sales, technical support) through our Site, phone, email, or fax. Some examples of situations where we may collect this information include pre-orders, home deliveries, promotions, and when you subscribe to receive marketing newsletters from us.
We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. We also ensure that your personal data is securely disposed of or anonymized once it is no longer needed. The level of security applied depends on the type of information and how it is collected and stored.
Providing your personal information is generally voluntary. However, withholding requested data may prevent us from delivering the products or services that rely on this information.

Collecting Information and How We Use It

We respect your privacy. Any personal data we collect will be used solely for the purpose of providing the services
you have requested. This may include, but is not limited to:
• Delivering services to you
• Responding to inquiries and requests
• Customizing user experiences and measuring interest in our services
• Handling orders, deliveries, and payments
• Sending marketing and promotional offers
• Updating records and maintaining your online account
• Engaging third parties to handle certain technical, logistical, or operational tasks on our behalf
Whenever we use your personal information for marketing, surveys, or newsletters, we provide you with an option to
decline further communications from us.

Sharing Your Personal Information

We value your privacy and treat all information with the utmost confidentiality. Mehsonline.com will never sell, rent, or share your personal information with third parties without your explicit consent. However, in certain cases, we may be required to disclose your data to government authorities or regulatory bodies, but only when required by law.
Mehsonline.com may also disclose your personal information in cases involving fraud investigation, enforcing our policies, responding to claims of violations, or protecting the rights, safety, or property of others.
Additionally, we may share information with trusted corporate affiliates who assist us in detecting or preventing illegal activities and providing joint services. These affiliates will only market to users who have explicitly opted in.

Storing and Securing Your Personal Information

We are committed to ensuring the confidentiality of your personal data. We implement security measures to prevent unauthorized access, loss, misuse, or modification of your information. Our systems are password-protected to safeguard your data, and our staff is trained to handle your information with care.
We do not store sensitive payment information such as credit/debit card details, and we do not share, sell, or lease any personal information to third parties. We recommend that you do not share your password with others. If you share a computer, remember to sign out after your session to protect your privacy.
If you suspect that your password has been compromised, please contact us immediately.

Correcting Your Information and Opting-Out

You can update or correct your personal information by visiting your “My Account” section on the Site. If your information changes (such as your email address or phone number), you can update it accordingly. If you wish to remove or correct inaccurate, incomplete, or outdated information, feel free to contact us directly via email at marketing@mehs.ae
If you no longer wish to receive marketing communications from us, you can opt-out by clicking the “unsubscribe” link provided in marketing emails or by emailing us at marketing@mehs.ae

Children’s Privacy

Our Site is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect or solicit personal information from children under 13 without parental consent. If we discover that a child under 13 has provided personal information without parental consent, we will remove it from our records.
Mehsonline.com does not sell products to individuals under the age of 18. If you are under 18, you must seek the permission of a parent or guardian before making a purchase.

Third-Party Advertisers and External Links

We may have relationships with third-party affiliates and include links to external websites. While we do our best to partner only with reputable organizations, we cannot control the actions of third parties. Mehsonline.com is not responsible for the privacy practices or content of external websites.

Updates to Our Privacy Policy

Occasionally, we may need to update or revise our Privacy Policy. Any changes will be in compliance with applicable privacy laws and regulations. We encourage you to check this Privacy Policy regularly to stay informed of how your data is being used. Any revisions will be posted here with an updated revision date.

Limitations of Liability

Mehsonline.com, its parent company, affiliates, or any parties involved in creating, producing, or delivering the Site and its services will not be liable for any incidental, consequential, indirect, special, or punitive damages arising from your use or inability to use the Site. This includes damages caused by system errors, interruptions, viruses, or inaccurate information. These limitations apply regardless of whether the liability arises from contract, tort, negligence, or any other legal theory.

Questions or Concerns

If you have any questions or concerns regarding this Privacy Policy, or if you wish to provide feedback, we welcome hearing from you. Please contact our customer care team via email at marketing@mehs.ae or by phone at +971 4 254 0044
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